Productivity Flow Metrics
Avg Cycle Time
Rework Rate
First Pass Yield
Maintenance Tax
Needs Attention
Stagnant Blockers (>5d)
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Click for detailsLong-Running Issues (>14d)
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Click for detailsCompleted w/o Story Points
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Click for detailsAncient Issues (>1yr)
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Click for detailsStale Issues
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Click for detailsBugs & Quality Analysis
Total Bugs
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Click for detailsActive Open Bugs
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Click for detailsActive Rework Bugs
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Click for detailsAvg Bug Age
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days Click for detailsWorkload & Recent Throughput
On-going Issues
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Click for detailsTo Do Issues
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Click for detailsRecent Completions
-- (7d) / -- (15d)
Click for detailsSprint Velocity Trend
AI-Powered Insights & Recommendations
Monthly Maintenance vs. Actual Hours Trend
User Utilization Summary
Grouped by Month, then User. Click a Maintenance/Actual Task/Total Hours value to see the underlying JIRA worklogs. Click into the Leave Taken cell to enter leave hours - it saves automatically for everyone viewing this dashboard.
| User | Month | Maintenance Hours | Actual Task Hours | Total Hours | Working Days | Leave Taken (days) | Capacity | Utilization % |
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Component Time Allocation (Overhead & Support)
| Component / User | Time Logged |
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Daily & User Time Allocation (Maintenance vs. Actual Tasks)
Daily Utilization Details
| Date | User | Maintenance Hours | Actual Task Hours | Total Hours | Utilization % |
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Change Success Rate
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% Click for breakdownChange Failure Rate
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% Click for breakdownEmergency Change Rate
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% Click for breakdownChange Volume
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changes Click for breakdownAvg Lead Time
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days Click for breakdownOpen Changes
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changes Click for breakdownServiceNow Change Requests
| Change Request | Title | Type | State | Close Code | Created | Closed | Lead Time (d) |
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Team Worklog Diary (M-Diary)
Select a user and month to view their daily chronological worklog diary. This helps track daily activities, review comments, and easily identify missing time logs.
Worklogs
| Issue | User | Time Spent (h) | Date | Comment |
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Completions
| Issue | Type | Summary | Completed | Cycle Time (d) |
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